I bought the Shoulder T-Shellz Wrap for my wife who developed bursitis in both shoulders over the past year about 6 months after a bad auto collision. She has been hit by drivers two other times over the years and the last time, she was broadsided by a commercial semi truck. Over the past year she has developed chronic neck pain and the doctors say she has now begun developing arthritis in neck and bursitis in both shoulder areas from the auto accidents. She has been using the Shoulder T-Shellz Wrap for 11 days now. She has actually begun to see results already. The inflammation seems to be lessening as she clearly has more range of motion now than 10 days ago. She was to the point that she could not even reach behind her head to put her hair up nor hold her arms up to style her hair or even wash it in the shower. Picking up anything more than 8 ounces or so or extending her arm out to reach for something caused pain she said feels like a hot knife in her shoulder area. She can now wash her hair and do her hair on her own with minimal discomfort and no stabbing pains. So far this product has worked so much better for her reduction in pain and mobility than any other product she tried. She is looking forward to more improvement over the coming weeks. She uses the wrap on level 2 now, two times a day on each arm and hopes to be up to three times a day in another week or so. You have a very satisfied customer in my wife. For the first time in more than a year we feel there is finally hope for some normality in her life with the pain beginning to diminish. We've even made a reservation to go camping next week for the first time since the pain developed. Thank you for making such a wonderful product. Mark from Oregon